Making Returns

Is your purchase not entirely satisfactory? Then you can entirely or partially return it within 30 days.

The product should be returned undamaged, unused, complete, clean, and if reasonably possible in its original packaging. Any labels and price tags should not be removed.

Return procedure

You can easily return your order via our return portal. All you need is your zip code and the order number of your order. This number can be found in the order confirmation or the invoice.

Then drop the package off at the delivery point of your choice. The costs for returning are the same as the standard shipping costs.

Report a return shipment